Account Deletion Request
BingeWise — Last Updated: April 2026
You have the right to delete your BingeWise account and all personal data associated with it at any time. This page explains how to submit a deletion request and what happens to your data.
How to Delete Your Account
Option 1 — Recommended
Delete from within the BingeWise app
- Open the BingeWise app and sign in.
- Tap Settings (bottom navigation bar).
- Tap Account Settings.
- Tap Delete Account.
- Enter your password to confirm your identity.
- Optionally provide a reason, then tap Delete.
- Confirm the final prompt — your account and data will be permanently deleted immediately.
Option 2 — Email Request
Submit a deletion request by email
If you no longer have access to the app or your account, email us at:
Please include the following in your email:
- Subject line: Data Deletion Request
- Your registered email address or username
We will process your request and confirm deletion within 30 days.
What Data Is Deleted
| Data Type | Action | Retention Period |
|---|---|---|
| Account credentials (email, username, password) | Permanently deleted | Immediately upon deletion |
| Profile information (name, bio, avatar) | Permanently deleted | Immediately upon deletion |
| Posts, comments, and reviews | Permanently deleted | Immediately upon deletion |
| Viewing preferences and genre selections | Permanently deleted | Immediately upon deletion |
| Streaming service preferences | Permanently deleted | Immediately upon deletion |
| Following / follower relationships | Permanently deleted | Immediately upon deletion |
| Push notification tokens | Permanently deleted | Immediately upon deletion |
| Anonymised usage analytics | Retained (anonymised) | Cannot be linked back to you after deletion |
| Legal / compliance records | Retained where required by law | As required by applicable law |
Important Notes
- Account deletion is permanent and cannot be undone.
- Deleting your account will immediately sign you out on all devices.
- Any content you shared (comments, reviews) will be removed from other users' feeds.
- If you have an active subscription through a third-party provider, you must cancel it separately through that provider.
Questions?
Contact us at support@api-bingewise.com and we will respond within 5 business days.